First Coast News
New York, NY
Sugar Land, TX
St. Louis, MO
Barrie, ON, Canada
Cardiff Wales, UK
Buenos Aries, Argentina
Consistently show respect, honesty and professionalism in all interactions with customers, fellow employees and all other people with whom we have contact.
Create an entrepreneurial spirit among our employees that encourages personal resourcefulness and creativity.
Foster open communication among all employees.
Continuously improve our services and products and the ways we offer them to create greater value for our customers.
Keep customer satisfaction as our top priority.
Value and encourage teamwork in every activity, task and opportunity.
Looking to grow with an innovative web company?
We provide comprehensive, competitive and flexible benefit packages.
Work hard, have fun and value each other's contributions toward a common purpose; enabling small business to succeed on line
Our Company Values are at the forefront of everything we do.
Listen to what our employees have to say...
The company that plays together stays together!
Welcome Account Specialist-4483
Summary of Job: The Welcome Specialist is responsible for a variety of outbound customer contacts, via dialer solution, including but not limited to: collect customer feedback via welcome survey to gauge customer engagement and satisfaction; review newly established services to answer questions and offer advice regarding website and Internet marketing packages; Promote the benefits of newly established services to reduce early-life churn and increase customer retention; and/or resolve accounts in a delinquent state by reselling the service, collect back-billing, and obtain new, updated method of payment for future services via first party collections.
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Web.com Group Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status, or any other characteristic protected by law.