Private Registration Frequently Asked Questions
Why choose private registration for my domain name(s)?
You should know that the information listed on your domain name has to be made publicly
available per your registrar's agreement with ICANN, the international governing
body of domain names. Using false information will violate the registration agreement
and lead to the termination of your domain registration. That is also by agreement
with ICANN. However, with Private Registration you can have all the benefits of
a domain registration without exposing your personal information for everyone to
see. When you purchase our private domain registration services, the WHOIS directory
will list Web.com's name, postal address and phone number instead of yours.
Although we become the registrant for your domain registration on your behalf, you
still retain the FULL BENEFITS OF DOMAIN REGISTRATION. Thus, only you can:
- Cancel, sell or transfer your domain registration.
- Cancel our service so that registrant status
reverts to you
- Renew your domain registration upon expiration
- Designate the name servers to which your
- Resolve claims arising out of a dispute
involving your domain registration
To purchase a private domain name registration, simply go to
Web.com and shield your identity today.
How do I know my identity is protected?
You know your identity is protected because your personal information is not published
in the WHOIS database. Instead, Web.com's name, address and phone number are made
publicly available. You stop all spammers, scammers, and prying eyes and prevent
exposure to spam, fraud, or possible identity theft. We won't reveal your identity
unless required by law or if you breach our Web.com Service Agreement.
What extensions can I privately register?
Currently, private registration services only extend to the following domain extensions:
.com, .net, .org, .biz, or .info.
If you are interested in purchasing private domain name registration services for
a new or existing domain name, please visit Web.com.
What kind of information can I manage on my private domain?
First, you can modify and update, as necessary, your private domain name's non-public
contact information, including the registrant, administrative, technical and billing
information. In the event you revert to a public domain registration, all of this
contact information will be required by ICANN, the international governing body
for domain names, and therefore must be kept current. You may use the same information
for all of these contacts. If you do not complete all of the contact information,
the registrant details will be used for the rest.
Second, you can set your e-mail preferences for your private domain name(s). When
you purchase a private domain registration, a private e-mail address is automatically
created for your domain(s). Your e-mail preference instructs Web.com how to handle
messages it receives which are directed to your private e-mail address. You may
select one uniform e-mail preference for all of your private domain names or, you
may select different e-mail preferences for different domains. These preferences
may be modified at any time.
Third, in the event Web.com receives certified or traceable courier mail or legal
notices addressed to your domain name that require forwarding, you will use your
Web.com account to select your forwarding option. You decide whether you wish to
have the correspondence forwarded. You will be informed of the charge for shipping
and your credit card will be billed only after you have affirmatively selected one
of the shipping options. You must select a shipping option and the credit card transaction
must be successful prior to us forwarding the correspondence to you.
Fourth, you can cancel our private registration services for your domain name(s)
at your Web.com account. Please note that canceling our private registration services
will not cancel the domain name; canceling our private registration services will
turn your private registration back into a public registration -- thereby revealing
your personal information in the WHOIS database. There are no refunds when you choose
to cancel our private registration services.
Must I provide valid contact information for a private domain registration?
Yes. When you purchase a domain name you must include accurate and updated information
for all of your contacts (e.g., registrant, Administrative, Technical & Billing),
regardless of whether you choose to make it a "private" or "public" registration.
This is the only way Web.com can reach you with issues concerning your domain and
our private registration services.
If you enter false information you risk having your domain name, as well as our
private registration services, canceled entirely. Please review our Web.com Service
Agreement carefully so you fully understand your rights and obligations.
Can I cancel a Perfect Privacy private domain name registration?
Yes, as the domain owner, you have the right to cancel the private domain registration
service. Neither Web.com's support staff, nor your registrar's support staff, will
cancel your private domain registration on your behalf. This is something that has
been placed under your sole control.
After you cancel our private domain name registration services, your name, home
and e-mail addresses and postal addresses will be made publicly available in the
Please note that there are no refunds when you cancel our private registration services.